Get in Touch

Whether you're a bathing fan, shower gel guru, a retailer, or distributor, we'd love to hear from you.
Pick up the phone, write us a letter, or if you're feeling very modern and new-fangled - send us a tweet. We're open to talking about treaclemoon anyway you choose.
01763 848 442


We might have already read your mind.

Shipping & Delivery

Why is free delivery not working?

Our free shipping offer applies once your basket totals *OVER* £15 (this excludes the shipping fee). A minimum of £15.01 is required to be entitled to free shipping.

How long does delivery take?

Standard delivery is 3-10 working days. We are closed on weekends and bank holidays.

Who will deliver my order?

Orders are typically dispatched via Evri or Royal Mail. Only orders which weigh less than 2kg are typically dispatched with Royal Mail. Large orders which weigh over 15kg are typically dispatched with DHL.


Is your packaging made of recycled plastic?

Our 500ml shower gel bottles are made from 100% recycled Prevented Ocean Bound plastic (this only excludes Creamy Shea Butterfly). Our body lotion bottles are made from 35% recycled plastic.

Are your products recyclable?

Yes! Our shower gel bottles are 100% recyclable - our motto is RINSE, LID ON, RECYCLE. Please keep the lid attached to the bottle when you pop it in the recycling bin.

Our body scrub bottles are recyclable, but unfortunately the caps are not. Please remove the cap before putting the bottle in the recycling. We are working hard to resolve this and it's our goal to ensure all of our products can be 100% recycled in the future.

Are your products cruelty-free?

Absolutely. We have always and will always be 100% cruelty-free! We are officially PETA approved.