If you are unhappy with your purchase or the item is damaged please let us know within 14 days of purchase at email@example.com.
Sales of these items are on a non profit basis and monies go directly to the BulliesOut charity (Charity Number 1123070).
As such we're happy to exchange (should we have stock, if not a refund or lead time on replacement will be confirmed) or refund your item fully, although you will need to return the item in the first instance to:
#BEYOU Project, Blue Orange Brand Management Ltd, Cokenach Estate, Cokenach, Barkway, Herts. SG8 8DL. UK.
You will need to include a covering note, proof of purchase or receipt, detail of the problem and whether you wish to receive a refund or replacement.
You will be responsible for return postage and the amount to be paid will be dependent on the service and weight you select.
We suggest you use your local Post office to return items back to us, but ensuring you opt for the extra compensation to ensure you are adequately covered in the unlikely event of your parcel going missing in transit. Blue Orange Brand Management Ltd cannot be held responsible for any returns parcels lost in the post therefore keep your receipt as proof of postage.